Privacy Policy

Last Updated: June 14, 2026

Welcome to Turab Merch. We are committed to protecting and respecting your privacy. This Privacy Policy explains in detail how we collect, process, store, and protect your personal information when you visit our website, create an account, or purchase our apparel products.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About Turab Merch

Turab Merch is an online apparel store dedicated to providing high-quality fashion and clothing products. Our product range includes:

• T-Shirts
• Shirts
• Hoodies
• Sweatshirts
• Jeans
• Caps
• Hats
• Pajamas
• Other apparel and fashion accessories

We are committed to ensuring that your personal data is processed lawfully, fairly, and transparently, and that your privacy rights are respected at all times.

2. The Data We Collect About You

We collect several different types of information to provide you with the best shopping experience. This includes:

2.1 Personal Identity & Contact Data

• Full name, username, or similar identifier
• Billing and shipping addresses
• Email address and phone number

2.2 Financial & Transaction Data

• Details about payments to and from you
• Details of products and apparel you have purchased from us
• Order history, receipts, and return/refund records

Note: We do not store your full credit card or debit card details on our servers. All payment transactions are securely processed via third-party payment gateways.

2.3 Technical & Usage Data

• Internet protocol (IP) address
• Your login data and browser type and version
• Time zone setting and location
• Browser plug-in types and versions
• Operating system and platform
• Information about your visit (pages viewed, time spent on pages, clickstream data)

2.4 Marketing & Communication Data

• Your preferences in receiving marketing from us and our third parties
• Your communication preferences regarding order updates and customer support

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Contractual Necessity: To process and deliver your orders, manage payments, and provide customer support.
• Legitimate Interests: To improve our website, analyze user behavior, prevent fraud, and ensure network security.
• Legal Obligation: To comply with tax, accounting, and legal requirements (such as keeping transaction records).
• Consent: To send you marketing communications, newsletters, and promotional offers (you can withdraw this consent at any time).

Specifically, we use your data to:

• Register you as a new customer and manage your account.
• Process and deliver your apparel orders, including managing payments and shipping.
• Manage our relationship with you, including asking for reviews or feedback.
• Enable you to participate in promotions, competitions, or surveys.
• Improve our website layout, content, and overall user experience.
• Make personalized product recommendations to you.
• Administer and protect our business and this website (including troubleshooting and data analysis).

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users. This helps us provide you with a good experience when you browse our store and allows us to improve our site.

• Strictly Necessary Cookies: Required for the operation of the website (e.g., keeping items in your shopping cart and processing checkout).
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Used to recognize you when you return to our website, allowing us to remember your preferences (e.g., language or region).
• Targeting/Advertising Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to make our advertising more relevant to your interests.

You can choose to disable cookies through your individual browser options. However, please note that disabling certain cookies may affect the functionality of our checkout process.

5. Disclosures of Your Personal Data

We do not sell, rent, or trade your personal data to any third parties. We may share your personal data with the parties set out below for the purposes of fulfilling your orders and operating our business:

• Payment Processors: Secure third-party gateways (e.g., Stripe, PayPal) to process your payments.
• Shipping & Logistics Partners: Courier and delivery companies to fulfill and track your apparel orders.
• Service Providers: IT, hosting, and technical support services that help run our WooCommerce store.
• Analytics Providers: Search engines and analytics tools (e.g., Google Analytics) that help us optimize our site.
• Legal Authorities: Regulatory or law enforcement agencies if required by law or to protect the rights and safety of our customers.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Our security measures include:

• SSL Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) technology.
• PCI-DSS Compliance: Our payment gateways are fully PCI-DSS compliant, ensuring your financial data is handled securely.
• Access Controls: Access to your personal data is limited to employees, contractors, and agents who need to know it for business purposes.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

• Account Data: Retained as long as your account is active.
• Transaction & Order Records: Retained for up to 6 years to comply with tax and financial regulations.
• Marketing Data: Retained until you unsubscribe or withdraw your consent.

8. Your Legal Rights

Under data protection laws, you have specific rights regarding your personal data. You have the right to:

• Request Access: Obtain a copy of the personal data we hold about you.
• Request Correction: Have any inaccurate or incomplete data corrected.
• Request Erasure: Ask us to delete your personal data (subject to legal retention requirements).
• Object to Processing: Object to how we use your data where we are relying on a legitimate interest.
• Request Restriction: Ask us to suspend the processing of your data.
• Request Data Portability: Request the transfer of your data to another party in a machine-readable format.
• Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your data (e.g., marketing emails).

To exercise any of these rights, please contact us using the details provided at the bottom of this page.

9. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications (such as social media sharing buttons). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. Children’s Privacy

Our website and products are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Contact Information

If you have any questions, concerns, or requests, or if you need assistance with your order, please reach out to us using the contact details below:

Website Name: Turab Merch
Website URL: https://turabmerch.com
Email: turabmerch@gmail.com
WhatsApp: +44 7478 035349
Address: Chack no 69 J.B Chabba, Near Saddhar Bypass, Faisalabad, Punjab, Pakistan
Contact Us Page: https://turabmerch.com/contact/